Refunds
Payments and refunds
Paid packs are Stripe Checkout charges. Credits are added in this browser only after that payment is verified. Starter credits are not a purchase.
Paid packs
A pricing button opens Stripe Checkout for that plan. If this deployment has no Stripe secret, the button says checkout is not configured and does not add credits. Refunds for a completed Stripe payment are handled in the Stripe dashboard by the operator of this Worker.
Provider charges
If your provider bills a successful or failed render, that charge is between you and the provider. This studio cannot refund a third-party invoice.
How a refund is requested
Write to the operator of this Worker and include the Stripe receipt. Starter credits are not refundable because they are not a charge. Credits already spent on a render are not returned by this page.